Drom Ticket Refund Policy:
There are no refunds or exchanges on concert tickets.  The only exception is if a show cancels.  From time to time concerts may get canceled.  This is completely beyond the control of Serdar Ilhan Presents, Inc. and is a foreseeable, albeit unpleasant, occurrence of the music industry.  The cancelation may be because of inclement weather, performers health or personal reasons, etc. 
 
In case a concert is canceled, the purchaser is entitled to a full-refund.  If the concert will be re-scheduled, the purchaser may opt to hold on to the ticket for the re-scheduled date or ask for a refund. 
 
In cases where there is a cancelation, Serdar Ilhan Presents, Inc. will automatically refund the ticket purchase price and associated costs, excluding expedited ticket mailing fees, if applicable, in the same manner the purchase was made. 
 
Example: If the purchaser used his/ her credit card for the ticket, the same credit card will be refunded.  The credit card refund may only show in the next billing cycle of the purchaser depending on the credit card company or the issuing bank’s policies.
 
If PayPal or Google Purchases are made, then the refund will be through PayPal and Google.  At all times the refund will be through the exact same way the ticket was purchased.  Accordingly, there will be no cash refunds.
 
In cases where Serdar Ilhan Presents, Inc.  needs to re-schedule an event, the ticket buyer will have the option to ask for a refund.  Unless the ticket buyer expressly asks for a refund, the buyer will be presumed to “hold-on” to the ticket for the re-scheduled event and such ticket will be honored by Serdar Ilhan Presents, Inc.  at the re-scheduled event. 
 
In case of re-scheduling if the buyer expressly asks for a refund from Serdar Ilhan Presents, Inc, then such refund will be completed as described above for canceled events.
 
In events that have an opening act, a change or cancelation of the opening act will not be considered the cancelation of the entire event.  It is a fact of the music business: opening acts are always subject to change or cancelation and such change or cancelation does not render the main event canceled of will not defeat the purpose of the main act.  Therefore, in cases where the opening act for an event is changed or canceled, the purchaser of the ticket is not entitled to a refund.  The tickets sold through Serdar Ilhan Presents, Inc. are for the main events and all opening or extra acts are incidental.  
 
The above policies are only applicable to tickets purchased directly and electronically from Serdar Ilhan Presents, Inc. and its website. In cancellation or re-scheduling cases where the tickets are purchased from the venue or through other means outside of Serdar Ilhan Presents, Inc’s control, the policies of the venue or the re-seller will be applicable and controlling.  Serdar Ilhan Presents, Inc. assumes no responsibility or liability in these circumstances.

M. Arda Beskardes
Attorney-at-Law
417 Bergen Street
Brooklyn, New York 11217
USA

+1-718-399-0431 -t
+1-718-425-9978 -f
beskardes@gmail.com


Admitted to practice law in New York and Tennessee

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